For years our team has been surprised that a unified eligibility screener or universal intake to ensure Detroit residents know about and can easily enroll in benefits or social service programs hasn’t existed. The Detroit Data team compiled public benefits offered by the City of Detroit and its intermediaries through various programs listed on the City of Detroit’s website. Reviewing the public benefits dataset compiled by Detroit Data we’re able to get an overview of the types of benefits available and the eligibility requirements for someone or their family to meet in order to apply.
The Services by Provider chart below shows which City Department or partner organization is the provider of the service.
Quick Facts:
- The City’s health department leads in the sheer number of services that they offer.
- SER Metro offers the most out of any non-city organizations in the dataset.
- “General” references services that didn’t necessarily fall into a specific department or organization. Like a scholarship list for students in the city.
There are quite a few providers that offer just the single service which shows us a social services landscape that is specialized and spread out across departments and organizations.

The Services by Category chart below shows us what the service aims to support. Housing services are the primary focus for the plurality of offerings with health being second.

Eligibility Requirements

Age
Most of the services offered were for anyone over the age of 18 years old, but there were some specific programs that targeted youth, newborns, and seniors directly for benefits/services. “Universal” in the age requirement chart is for when no age was stated or for when there were various age requirements.
Here is a breakdown of what type of benefits are available for the associated age requirement:
| Age Category | No. of Programs | Key Focus Areas |
| Infants/Children (0–6) | 4 | Lead Safety, Pediatric Health |
| Youth (13–26) | 11 | Career Training, Education, Scholarships |
| Adults (18–99) | 35 | Housing, Utilities, Civil Rights, Feedback |
| Seniors (62+) | 3 | Home Repair, Transit Discounts, Specialized Dental |
| Universal/Not Specified | 10 | General Information, Scholarships |
Specific Barriers – Income, Disability, Justice Impacted
While most of the programs offered do not require the applicant to meet a specific income threshold, be disabled or impacted by the justice system, a sizable portion do have these additional requirements.
Most of these are a requirement to be within a specific limit of household income. Usually this is a measure of one’s closeness to an income standard of some sort. Whether the Federal Poverty Level (FPL) or the Area Median Income (AMI), a household would need to measure their income to the limit stated by the program or service. The exact limit varies program to program but it is often requesting the applicant be below 200% the FPL or below 50-80% the AMI.
The programs that have disability as a requirement to receive benefits have you provide evidence of your disability or are dedicated programs for a particular disability.
Justice impacted is referring to programs specific to individuals that have gone through the legal justice system.
Some programs are available across multiple requirement sets that would place them in each of these lists. Smile Michigan, for example, requires that you have a disability or are above a certain age and have an income below a certain threshold.
The various requirements which are different across benefit programs presents itself as a barrier for applicants who are in need of support but have challenges finding and moving through an application to the program that would accept them.
Conclusion
Mayor Mary Sheffield’s focus on connecting Detroiters with social services is already well underway with the Rx Kids launch and the formation of a new coordinating department, Health, Homeless, and Family Services (HHFS). We see a major next step as building out a universal platform for benefits eligibility similar to the way New York City has Access.nyc to check eligibility across all program offerings. Currently social services and public benefits are hyper specialized and siloed meaning that coordination is next to impossible. We need to reduce administrative burdens on city department staff and Detroit residents working to navigate the social services landscape.



















